We deliver exceptional digital solutions and an improved user experience for all.
Travel booking websites: a usability and accessibility review
By Hannah Pass | 30/06/2016View article
An investigation into the user experience of some of the UK’s biggest not-for-profit websites.
By Shaun Gomm | 07/06/2016View article
We’re a committed team of researchers, thinkers, practitioners and experts. We were one of the first agencies in the UK to truly live and breathe User Experience, and that expertise runs through all of our services.
User research & engagement, contextual analysis, heuristic evaluations, diary studies, customer journey mapping, persona development & observational user testing
Service & experience design, creative strategy, design thinking & problem solving, UX & CX innovation, product interface & interaction design
Data-driven design, analytics review and set-up, usability & accessibility testing, multivariate and A/B testing, CRO & on-going site optimisation
Training in core UX and UI principles and practices including user research techniques, prototyping & service design, sketching, collaborative workshop facilitation, user testing & writing for the web