Services

Support

Ongoing support, maintenance, hosting & optimisation of your site or application, including ITIL service desk and DevOps for BAU applications, analytics and web performance reviews

What we do

  • DevOps and ITIL service delivery
  • Service desk and service management
  • Performance monitoring to SLAs
  • Analytics reports and proactive recommendations
  • Patching and update management
  • Upgrades and infrastructure support

Our approach to support

Our service desk provides a support line to clients who need on-going care and maintenance for their websites and applications. Much more than a reactive helpdesk, our service team will proactively monitor performance, review analytics and work with the optimisation teams to help clients keep their digital channels working optimally in the long term.

Can we help you?

At Sigma, we are always happy to listen, talk and help. Please contact us if you'd like to discuss a project or idea or are interested in our training or events