Gareth  John 

Gareth John manages the Digital Development team at Mind - overseeing UX and development, and championing co-design and co-creation across Mind's digital platforms. He is currently leading on the rebuild project for Mind’s website, as part of the charity’s wider digital transformation.

Building a new digital culture

Mind’s digital strategy aims to transform the way the charity delivers services and support, attracts and engages supporters, and uses digital and technology to work more effectively. In this talk, the Mind digital team will share some of the challenges they faced in developing and beginning to embed their digital strategy, and some of the initiatives they’re taking forward to offer a better experience for users and staff.

Gareth will present this talk in partnership with Eve Critchley