As head of design for NHS Digital, Matt’s focus is on digital services for NHS patients, carers and the public, while developing designers and the design profession across the whole organisation.
Matt previously spent 5 years as a service designer, digital coach, and founder of service design and innovation consultancy Stick People. He developed the GDS Service Manager Programme, and coached in the DWP Digital Academy. His service design clients included the Co-op, NHS organisations, and local government.
In 2016, Matt was part of the global organising team for the annual design thinking and rapid prototyping event, the Global GovJam.
Talk summary to follow.